We're here to help. Pick whichever channel matches the question — billing, product, or general — and we'll respond within one business day.
Contact channels
General support
Product questions, account help, anything not billing-specific.
Billing & refunds
Receipts, refund requests under our policy, invoice questions.
See our refund policy for terms — all sales final except for the narrow exceptions listed there.
Response time
Most emails answered within 24 hours (1 business day). Billing inquiries with a Stripe receipt or charge ID attached are resolved faster.
Before you email — try these first
- Documentation — Getting-started guides and how-tos for every feature.
- Knowledge base — Common questions and troubleshooting.
- API docs — REST endpoints, WebSocket protocols, MCP integration.
Send us a message
The form below goes straight to the support inbox. Include as much context as you can — Stripe receipt ID, what you were trying to do, error messages, screenshots.